Privacy POLICY

Force 5, Inc. (“We,” “Us” or “Our”) is committed to safeguarding your privacy and ensuring that you continue to trust us with your personal information.

Customarily, we collect personal information only directly from you (contact data, payment, delivery details, etc.). We will tell you what personal information is mandatory when interacting with our platform.

In specific cases, personal information about you is collected by us automatically.

You may also provide personal information about others (for example when you send an SMS message). If so, you are responsible for the entire data you provide to us (and we assume that you are authorized to give such data).

We will collect your personal information only with specific purpose in mind (processing an Order, sending you marketing communication etc.).

You must be older than 16 years in order to place an order with us if you reside in the EU; Otherwise, children’s personal information is cautiously processed (only with specific safeguards).

In order to process your order request, we will share your personal information with our partners.

You have specific rights in respect of data protection and we foster an environment facilitating their exercise (right to access, rectify, object, delete, receive your personal information or to complaint).

If you are residing in the European Union, your Personal information may be transferred outside the European Union or the European Economic Area.

We installed adequate safeguards to secure your personal information and we also implemented specific time periods so that to ensure that your data is not retained longer than necessary for the stated purpose.

We have a dedicated point for you to contact us in any privacy matters (privacy@Force5.com).

Any question you might have on the topic of personal information, we have a dedicated address [privacy@Force5.com]. Forms to help you articulate your query are available at [privacy@Force5.com].

All your options and messages will be responded as provided by law (delays in implementing your options may occur due to technical reasons).

Customarily, we collect personal information only directly from you (contact data, payment, delivery details etc.). We will tell you what personal information is mandatory when interacting with our platform.

As our customer, you provide us with contact data, such as your name, surname, postal or email addresses, phone number; transaction details, such as information about the Products/Services you buy, credit card number and other credit card details; renewal options, geo-location data of your mobile or other device, including GPS-based, Wi-Fi-based, or cell-based location information. We will mention which information is mandatory.

Even if you are not a customer, you may provide us with contact data, for example when you set up a QR code for quickly registering at one of the kiosks n account with Force 5, Inc. or when you enlist to our marketing communication thread.

We will interact with you (a) online, (b) offline or (c) when you interact with online targeted content (such as advertisements) that we or our service providers provide to you via third party websites or applications. 

In specific cases, personal information about you is collected by us automatically.

We may collect personal information about you via automated means (such as cookies) when you interact with our ads, apps, or visit our Websites. In such a case, personal information we collect may include IP address, browser type, operating system, mobile device identifier, geographical area, referring URLs.

 You may also provide personal information about others (for example when you send an SMS Message). If so, you are responsible for the entire data you provide to us (and we assume that you are authorized to give such data).

In case the personal information provided by you concerns other persons, it will be your responsibility to obtain prior authorization.

 We will collect your personal information only with specific purpose in mind (processing an Order, sending you marketing communication etc.).

Our focus is to process your personal information only for specific purposes that allow us to service you in the best possible manner or, otherwise to manage an interaction with us.

Force 5, Inc. may store and use your Personal Information and, without further notice to you, provide your Personal Information to Force 5, Inc. affiliates or to third parties in order for Force 5, Inc., its affiliates or third parties:

  • to process an Order from you, including processing your online payment and notifying you of the Order status;
  • to invoice you for the Products ordered by you;
  • to deliver the Products ordered by you;
  • to support our intent to maintain and improve the security of your Order and transactions (e.g., by applying antifraud filters);
  • to register your purchase with the Merchant (for warranty, technical support, or other purposes);
  • to provide you with shopper and technical support;
  • to inform you about Product upgrades; special offers; other products, services and information (including from third parties); market research; or completing surveys or evaluations; if you have opted to receive such communications;
  • to support our intent to show you the most relevant content and improve usability of the Website;
  • to provide you with access to restricted areas of the Website;
  • to comply with legal requirements;
  • to enforce the terms and conditions of this Agreement, including the investigation of potential violations; or
  • for any other lawful purposes.

Depending on the relationship you have with us, the processing necessary to fulfil our legitimate interest may be: to notify you about an SMS error, to request your feedback, to create and maintain your profile, to protect against, identify and prevent abuse, fraud and other types of crime, claims and other liabilities. You are entitled to oppose to such processing, and we will review your request and respond to it on a case by case basis.

Some data, such as the types of used services and how many users we receive daily, may be used by Force 5, Inc. for statistical, marketing, promotional, or any other lawful purposes. This kind of information is collected in aggregate/statistical form, without identifying any user individually.

In any case, we will not subject you to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you, unless you explicitly consented to the processing, the processing is necessary for entering into, or performance of a contract between you and us, or when we are legally required / entitled to use your personal data in this way, for example to prevent fraud.

 You must be older than 16 years in order to place an order with us if you reside in the EU. Otherwise, children’s personal information is cautiously processed (only with specific safeguards).

We do not knowingly solicit or collect personal information from children below the age of 16 when offering services of an informational society (except if explicit consent from parent or custodian is obtained in prior). This is applicable only for those residing in the EU.

If we discover that we accidentally collected personal information from a child below this age, we will remove that child’s personal information from our records as soon as reasonably possible.

In order to process your request, we will share your personal information with our partners.

Without any prior notice, Force 5, Inc. may share your personal information with third parties for other purposes, but only in the following circumstances:

  • Affiliates: we may provide your personal information to affiliates or related companies for legitimate business purposes,
  • Merchants and their affiliates or partners: Force 5, Inc., to fulfill an order, may share your personal information for the purpose of you processing your Order,
  • Service providers: Force 5, Inc. may engage service providers, consultants, external partners, agents or contractors to provide services on its behalf, including administering our media and services available to you. These third parties may come to access or otherwise process your personal information in the course of providing these services. Force 5, Inc. requires such third parties, to comply with all relevant data protection laws and security requirements in relation to your personal information, by way of a written agreement.
  • Public Authorities: Force 5, Inc. may disclose your personal information if it is required to do so by law or if, in our good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.

Some of our services are provided through sites that bear our partners’ or suppliers’ names and trademarks and are not in our control, and this Website may contain links or other devices that take you to other websites that are also not in Our control. Certain of those other websites may provide products or services to you directly or on our behalf. We are not responsible for any aspect of other websites, including, without limitation, the privacy practices, products, services, or content of such websites. This Privacy Policy will not apply to such other websites. Rather, your activity and the information that you provide at such other websites will be subject to the privacy policy and other terms and conditions posted at such other websites.

 You have specific rights in respect of data protection and we foster an environment facilitating their exercise (right to access, rectify, object, delete, receive your personal information or to complaint).

You have the right to:

  • access your personal information, rectify it, restrict or object to its processing, or request its deletion,
  • receive the personal information you provided to us or to transmit it to another company,
  • withdraw any consent provided,
  • opt out of some collection or uses of your personal information, including the use of cookies and similar technologies, the use of your personal information for marketing purposes, and the use for data analyses,
  • where applicable, to lodge a complaint with your supervisory authority.

In accordance with the applicable law, Force 5, Inc. will provide you with access to your Personal Information and, as appropriate, the right to intervene in respect of your Personal Information. You may also be entitled to object to the processing of your Personal Information by Force 5, Inc. or to request the deletion of your Personal Information, in which case, if Force 5, Inc. in its sole discretion deems such Personal Information as mandatory, Force 5, Inc. may no longer permit you to engage in certain activities.

You can decide if you want to provide your Personal Information to Force 5, Inc., but if you do not provide certain Personal Information, you may not be able to make purchases, enlist services or access certain options at the Website or through other means. If You choose at the Website to receive communications regarding product information, special offers, or any other marketing or other information, we may add your Personal Information to our email database and use (or direct our designees to use) your Personal Information for providing such communications to you. You may later choose to unsubscribe from receiving such communications by following the unsubscribe directions in our communications. If you provide Force 5, Inc. with inconsistent privacy preferences at the Website (for example, by indicating on one occasion that we may provide you with marketing offers and on another occasion that we may not), Force 5, Inc. will endeavor to update your privacy preferences in Force 5, Inc.’s records with your latest preference in a timely manner.

 If you are residing in the European Union, your Personal information may be transferred outside the European Union or the European Economic Area.

Personal Information provided to Force 5, Inc. by you, the Merchants, or other third parties, is primarily processed and stored on the servers located at our offices within the United States. We may change the location of the servers from time to time to other countries and without prior notice to you; however, Personal Information will continue to be protected in accordance with this Privacy Policy.

Your Personal Information may be transferred to persons within the European Union, Switzerland or to persons within other countries whose legislation may or may not ensure an adequate level of protection. We shall endeavor to comply with the laws of the country from which Your Personal Information was transferred, if we consider the laws of the country to which your Personal Information was transferred as not ensuring an adequate level of protection.

If you are residing in the European Union, your Personal information may be transferred outside the European Union or the European Economic Area.
Personal Information provided to Force 5, Inc. by you, the Merchants, or other third parties, is primarily processed and stored on the servers located at our offices within the United States. We may change the location of the servers from time to time to other countries and without prior notice to you; however, Personal Information will continue to be protected in accordance with this Privacy Policy.

When the personal information that we collect is no longer required in this way, we anonymize or delete it in a secure manner.

We have a dedicated email for you to contact us in any privacy matters (privacy@Force5.com).

For the purpose of exercising your rights, you shall submit a written request to Force 5, Inc. in accordance with the applicable law to the applicable Force 5, Inc. office identified in the “Contact Us” section of the Website, as per the dedicated contact details to privacy@Force5.com. In addition, if you believe that Force 5, Inc. has not complied with this Privacy Policy with respect to your Personal Information, please submit a sufficiently detailed complaint privacy@Force5.com, or by mail to the applicable Force 5, Inc. office identified in the “Contact Us” section of the Website. We will promptly investigate your complaint. Thereafter, we will take all measures we deem necessary to remedy the issues outlined in your complaint that we, in oursole discretion, view as justified.

All your options and messages will be responded to based on the law requirements (one month since your request or longer if necessary. Nevertheless, please consider that in order to implement your requests or options we may need several days due to technical reasons (during such period we may continue to process your personal information based on your past options).

If You have any questions about this Privacy Policy, please send your inquiry to privacy@Force5.com, or to the applicable office identified in the “Contact Us” section of the Website.

Force 5, Inc. reserves the right to change this Privacy Policy at any time by posting notice of the changes on the Website. For additional details concerning changes to this

Privacy Policy, please see Section 18.3 of the Force 5, Inc. Terms and Conditions.

Gatekeeper Facial Recognition Feature & Privacy
The Gatekeeper Facial Recognition Feature is one of the ways to authenticate an identity to be checked in and out of the Enterprise Gatekeeper Visitor Management Platform using a Gatekeeper Client/App and the device’s camera.

The Facial Recognition Feature can be used to authenticate an identity using the Gatekeeper App and the device’s camera. The Facial Recognition Feature determines whether the person looking at the camera is an enrolled user. If they are enrolled, the Gatekeeper app will allow them to be checked in or out of the Gatekeeper Visitor Management Platform. Once authenticated, the App can determine their privileges in the application.

The Facial Recognition Feature data — including mathematical representations of the face — is encrypted and protected with a key. This data will be refined and updated with the use of the Facial Recognition Feature to improve the accuracy of the recognition.

The Facial Recognition Feature encrypted data is stored on enterprise servers of companies licensed to use the Gatekeeper Visitor Management Platform and is encrypted in transit and at rest. Force 5 will not share this data with any third parties without your consent. Your data will be stored by the Gatekeeper Licensed Company based on the regulatory requirements period. See the “You Have Control Over Facial Recognition Feature” section below to remove your facial data from the servers.  You can also contact the Gatekeeper Licensed Company to request the removal of the data.

You Have Control Over Facial Recognition Feature
If you choose to enroll to use the Facial Recognition Feature, you control at any time if it is used or disabled. For example, if you don’t want to use Facial Recognition Feature to authenticate your identity, go to your Edit Identifiers section and press the Remove button by Facial Identifier. Doing so will delete Facial Recognition Feature data from the enterprise servers, including mathematical representations of your face.